In this week's column on KelownaNow.com, Rick Maddison (a.k.a. Sales Ninja) visits the hub and asks the question, "When stuff breaks, how important is service?"
Rick Maddison of the Sales Ninja Academy takes you behind the doors of Kelowna's top retail outlets where he investigates some of the trends in consumer behaviour. No sales associates were harmed during the making of this column, and it is both gluten-free and lacking any meaningful content. That’s a promise.
Sales Ninja teaches the deadly art of retail sales, persuasion, and customer service to individuals and sales teams in fun three-minute videos on Sales Ninja Academy.
If you would like the Sales Ninja to do a story on your store, please e-mail us and we will contact you for more details.
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