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(Photo Credit: TripAdvisor)
A Kelowna hotel has won a distinguished award for the second year in a row.
The Fairfield Inns & Suites Kelowna has been awarded the 2014 TripAdvisor Certificate of Excellence Award, one that only ten per cent of businesses on the travel review website earn. The award is given to those hotels that consistently receive top reviews from customers on the site.
TripAdvisor is pleased to honour exceptional hospitality businesses for consistent excellence," said Marc Charron, President of TripAdvisor for Business. "The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most -- their customers."
The hotel management and staff have made a concerted effort to focus on customer service over the past few years according to General Manager Liz Klingbell. She was excited about the award that acknowledges their hard work. “I'm pleased that our staff is recognized for all the hard work they do every day,” she said.
The Fairfield Inns & Suites Kelowna, a Marriott hotel, recently celebrated their 7th anniversary.