Changes are coming to how British Columbians can renew their personal ICBC insurance policies.
Starting May 1, eligible ICBC customers will have the option to renew their policy online.
While that’s the official launch date, customers can renew their insurance up to 44 days earlier, which means some will be able to renew online as soon as March 17.
Not only will British Columbians be able to renew their policies online starting this spring, they’ll also be able to change their address, apply for discounts, update the drivers listed on their policy and modify how they use their vehicle.
"The online insurance renewal initiative offers British Columbians a more convenient way to renew their ICBC auto insurance," said Mike Farnworth, solicitor general.
"Working through the RCMP, police agencies in BC will be enhancing and expanding the Automated Licence Plate Recognition program that exists today."
Coinciding with the launch of online auto renewals, May 1 will also mark the last day that BC drivers will need to display a licence plate validation decal to show they have valid insurance.
ICBC is making a one-time $1-million investment to improve the Automated Licence Plate Recognition program to support this transition, a cost that will be offset by savings related to manufacturing and distributing decals.
Eliminating the need for these decals aligns BC with other jurisdictions that have successfully done the same, including Alberta, Saskatchewan, Manitoba, Quebec and the Northwest Territories.
"We know online insurance renewals are something our customers have been waiting for, and we're pleased to announce that we're on track to have this option go live next month," said Nicolas Jimenez, president and CEO of ICBC.
"Online insurance renewals add to the growing number of digital options available to customers, providing greater convenience, choice and flexibility for British Columbians."
ICBC will also continue allowing people to renew their insurance, make adjustments and complete other transactions by phone and email, a service put in place during the COVID-19 pandemic.
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