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Face of Cleaning: Rochelle Clarke from Modern Stays Cleaning Co.

Let Modern Stays Cleaning Co. manage all your cleaning programs so you can concentrate on your business.

“As Canada’s top hospitality cleaning service we’re focused on guest satisfaction and long-term partnerships,” says Modern Stays founder Rochelle Clarke.

“We build teams specifically for our clients based on their cleaning requirements. Every partner operates differently and has different standards, so it’s important we get to know absolutely everything, every detail that will make our partnership a success.”

Modern Stays’ has a wide range of clients from homeowners, hotels, property management companies that manage multiple vacation homes and Airbnbs, strata complexes and wineries to realtors, restaurants, rental buildings that need daily cleaning, suite cleanings, Big White Ski Resort units, move outs and post-construction.

“We prepare before we start and follow a proven step-by-step process that is proven to be successful,” says Rochelle.

“This creates trust, understanding and long-term growth for our partners, our business and our employees. We’re experienced not only in cleaning, but managing and customizing cleaning programs for our partners. We audit every clean to ensure nothing is missed.”

Rochelle’s cleaning career started 15 years ago when she met someone who needed help preparing numerous homes for short-term rentals.

She bought supplies, stocked shampoos, soaps and food and hired cleaning staff.

She loved it and founded her first company, Urban Mint Services, to not just do cleaning but whole home management.

A stint of travel followed, staying in Airbnbs in Mexico and rescuing dogs for adoption.

A return to Canada saw Rochelle selling cleaning supplies to hospitality facilities and designing cleaning programs for hotels, restaurants and facilities across the country.

In 2023, Modern Stays Cleaning Co. was born to serve homeowners and property management companies that oversee multiple vacation rentals.

“The first thing I’m asked is: ‘Can you make it so I don’t have to worry about the cleaning’,” says Rochelle.

“Yes! With my experience and our amazing team I am able to create successful programs that ensure 5-star reviews because cleanings are always organized, done on time, audited, communicated, updated and managed expertly by Modern Stays.”

Rochelle enjoys each and every aspect of the business.

“I love the relationships we have,” she says.

“I love seeing improvements in our partners’ business and reviews go up. I love seeing our partners relaxed and able to focus on the operation of their business because they have someone they know and trust to manage their cleaning. And our team, I can’t say enough. I am all about culture and creating a happy, positive work environment. I love that my team cares as much as I do about our partners. This is the best!”

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